With the growth of virtual assistants there has also been a change in what it means to be a virtual assistant. A virtual assistant is becoming distinct to home-owned businesses and when hiring a VA you are now hiring a professional. A virtual assistant is someone who provides different services to businesses and individuals.
Virtual secretaries lessen your administrative burdens. Sole proprietors, small businesses, online businesses and even large corporations that are looking to automate their procedures would find virtual assistants ideal. They customise and provide an extensive list of clerical, administrative and creative services that will keep your business operating smoothly.
Your customers have to be happy for you to be able to have a successful business. A virtual assistant with excellent customer support skills can answer customer questions through the phone, via live chat, email and on social media. They respond to clients real-time, provide sales support, deal with dissatisfied customers tactfully, and can even provide a job booking service. Having an experienced virtual assistant assist your clients through the sales process will help increase the growth of your business.
Virtual Assistants handle customer requests and fulfill many everyday tasks and they have the time to chase your debt with professionalism. They can provide a schedule for debt collecting and the persistence to keep your debtor control at an acceptable level.
Social Media Management
Social Media is a very powerful tool in today’s world. The best ways to promote your company is by having a robust social media presence. Virtually everyone uses Facebook, Twitter, Instagram and LinkedIn. A virtual assistant can manage these accounts for you. They will post great content on your social media platform to establish brand recognition.
Creating and maintaining a website is a great tool for your business so that others can see a little bit more about you and what you offer. You need the expertise or the time for training to create and keep your website up to date. A virtual assistant can create websites for you and keep the functionality working smoothly providing the regular updates required.
These are just a few simple tasks that your virtual assistant can do for you. We assist businesses in administration, phone answering, customer service, debtor control, website creation, and social media.
Please feel free to book a consult so that we can chat about getting you organised before you hire your first VA!